Part-Time Hospitality Specialist - Night Audit

Capital Vacations, LLC; North Myrtle Beach (SC); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Paid Time Off and Paid Holidays

Career Growth

Medical/Dental with employer contribui

Voluntary Life Insurance, Disability,

Aflac Insurance

Company-paid life insurance and long

401 (k) retirement plan

Travel Perks to Resort Locations

Company Perks Program

Résumé du poste

Capital Vacations, LLC is seeking a Hospitality Specialist – Night Auditor to manage all end-of-day accounting and coordinate with the security team to ensure guest safety. The role involves greeting guests, registering arrivals, managing room inventory, and handling reservations and billing system operations.

Qualified candidates will have a High School Diploma or GED and at least 1 year of Night Auditor or front desk hotel experience, with strong customer service skills and professionalism.

Qualifications

• Greet guests courteously and register guests into the resort.
• Knowledge of resort services, reservation and billing system, and policies and procedures.
• Maintain knowledge of emergency procedures and resort products, rates, and programs.
• Ability to answer phones promptly and professionally.
• Ensure accurate accounting of all audit-day transactions in PM and related systems.
• Distribute guest mail and packages and coordinate with departments to ensure guest satisfaction.

Responsabilités

• Greets guests and registers them into the resort.
• Assists with room inventory and availability control.
• Answers calls promptly and professionally.
• Ensures audit-day transactions are correctly entered into property management systems.
• Prepares and distributes audit reports to departments and leadership.
• Performs related duties and supports other departments as needed.

Connaissances

Night Audit experience

Hotel Front Desk experience

Customer service

Formation

High School Diploma/GED

Description du poste

Opportunity for career advancement in a fast-paced, growth-oriented organization!

Below Are Just Some Of The Benefits You'll Receive

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribuition
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401 (k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

The Hospitality Specialist –Night Auditor is responsible for all EOD accounting functions and communications with the security team to ensure the safety of our guests.

What You're Great At

• Responsibilities listed may not apply to all locations
• Greets guests courteously and registers guests into the resort
• Assists with the maintenance and control of room inventory and availability
• Possesses knowledge of all resort services, reservation and billing system, resorts cash and credit card policies and procedures, and reosrt products, rates, and special programs
• Answers company telephone or switchboard promptly and in a professional manner
• Ensures that all transactions for the day of the audit are accounted for and processed correctly in the property management and relevant computer systems
• Ensures that all reports are printed and distributed to relevant departments, head of department and corporate
• Distributes guest, administrative mail and packages
• Possesses knowledge of the resort emergency procedures and how to implement them
• Completes check-in packages and procedures for each guest/owner
• Completes check-out procedures for guest/owner
• Works closely with all departments to ensure guest satisfaction
• Assists guests with inquiries, requests, and complaints
• Maintains a professional and neat working area
• Maintains a professional and neat appearance while on duty
• Performs all related duties as assigned

Responsibilities listed may not include all tasks or apply to all resort locations, an official job description will be provided and signed on the first day of employment.

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!

Here’s what you can expect:

At Capital Vacations we are united by a common purpose of “Travel. Gather. Smile. Repeat.” We pride ourselves on bringing our passion, innovation, and boldness to travel, enriching the lives of those we serve. We encourage you to join our team and help us in fulfilling our purpose. If this opportunity excites you, and if you have the following qualifications,

Here’s What You Have Already Achieved

• High School Diploma/GED
• One-year experience working as Night Auditor is preferred
• One-year Hotel Front Desk experience