Night Auditor: Overnight Guest Services Pro

Pyramid Global Hospitality; Marlborough (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Embassy Suites by Hilton Boston Marlborough, part of Pyramid Global Hospitality, is seeking a Night Auditor to join our Front Desk team. This role focuses on delivering exceptional guest service during the overnight hours, processing checks, and ensuring accurate reporting.

As the Night Auditor, you will check guests in and out, balance the night’s transactions, and provide knowledgeable information about hotel amenities and local attractions.

Qualifications

• Must be able to work overnight shifts.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.

Responsibilities

• Check guests in/out and process payments accurately.
• Answer questions about hotel services and local area.
• Maintain and balance the night audit reports.
• Adhere to emergency procedures and policies.
• Assist other departments as needed.

Skills

Overnight shift

Attention to detail

Excellent communication

Education

High school diploma or equivalent

Job description

Embassy Suites by Hilton Boston Marlborough, part of Pyramid Global Hospitality, is seeking a Night Auditor to join our Front Desk team. This role focuses on delivering exceptional guest service during the overnight hours, processing checks, and ensuring accurate reporting.

As the Night Auditor, you will check guests in and out, balance the night’s transactions, and provide knowledgeable information about hotel amenities and local attractions.