Night Auditor: Overnight Guest Service & Cash Reconciliation

Aloft-Phoenix-Airport; Phoenix (AZ); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental/Vision insurance

Life insurance

Paid time off

401(k)

Disability insurance

Daily pay

Hotel benefits

Zusammenfassung

Aloft Phoenix Airport in Phoenix, AZ is seeking a Night Auditor to supervise the hotel overnight and ensure all daily transactions are reconciled, providing guests a seamless, secure overnight experience.

Ideal candidates bring customer service experience, strong communication skills, and the ability to read, write, type, and use basic technology. Must stand for the shift, lift 25 pounds, and be available weekends and holidays. We offer comprehensive benefits and daily pay.

Qualifikationen

• Previous customer service experience with proven ability to thrive on overnight shift.
• Strong verbal and written communication skills.
• Read, write, type and use basic technology.
• Must stand for an entire shift and lift at least 25 pounds.
• Availability to work weekends and holidays.

Aufgaben

• Review daily transactions and checklists for completion and accuracy.
• Ensure all guests are served promptly and courteously.
• Apply problem solving skills to resolve guest issues to their satisfaction.
• Follow proper cash handling procedures and reconcile charges on guest receipts.
• Ensure emergency notification procedures are followed overnight.
• Communicate effectively between all shifts and departments.

Kenntnisse

Customer service

Overnight shift

Verbal communication

Written communication

Technology literacy

Tools

POS systems

Jobbeschreibung

Aloft Phoenix Airport in Phoenix, AZ is seeking a Night Auditor to supervise the hotel overnight and ensure all daily transactions are reconciled, providing guests a seamless, secure overnight experience.

Ideal candidates bring customer service experience, strong communication skills, and the ability to read, write, type, and use basic technology. Must stand for the shift, lift 25 pounds, and be available weekends and holidays. We offer comprehensive benefits and daily pay.