Night Auditor — Overnight Front Desk & Audit

The Camby, Autograph Collection; Phoenix (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hotel Discounts

401K Match

Job summary

The Camby, Autograph Collection in Phoenix is seeking a meticulous Night Auditor to ensure seamless overnight operations. You will handle guest check-ins/outs, process payments, and perform night audits to safeguard account accuracy while delivering exceptional service.

Ideal candidates bring cash handling experience, a detail-oriented mindset, and the ability to work independently during late hours, including overnights, weekends, and holidays.

Qualifications

• Prior cash handling experience required.
• High school diploma or equivalent.
• 1-2 years night audit or front desk experience preferred.
• Strong attention to detail and multitask ability.
• Excellent communication and problem-solving skills.
• Fluent English communication (reading, writing, speaking) required.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Ability to work flexible hours including overnights, weekends, and holidays.

Responsibilities

• Perform front desk duties including guest check-ins, check-outs, and related transactions during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
• Address guest inquiries, requests, and concerns that arise during overnight hours
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Skills

Cash handling

Attention to detail

Multitasking

Communication

Problem solving

Fluent English

Independent work

Computer skills

Flexible hours

Education

High school diploma or equivalent

Job description

The Camby, Autograph Collection in Phoenix is seeking a meticulous Night Auditor to ensure seamless overnight operations. You will handle guest check-ins/outs, process payments, and perform night audits to safeguard account accuracy while delivering exceptional service.

Ideal candidates bring cash handling experience, a detail-oriented mindset, and the ability to work independently during late hours, including overnights, weekends, and holidays.