Night Auditor: Overnight Guest Experience & Operations

Clear Destination Inc.; Bowling Green, Northern (KY, KY); Hybrid; USD 2,066,000 - 2,893,000; Full time

Job summary

Hampton Inn Bowling Green KY is seeking a Night Auditor to join our front desk team. You will ensure accurate overnight accounting, balance cash drawers, and complete audit reports while delivering friendly, guest-focused service.

The role requires a flexible schedule including nights and weekends, good communication, and the ability to follow procedures in a fast-paced hotel environment. You will help maintain security and guest satisfaction while supporting the overnight team.

Qualifications

• Experience in a hospitality, service, consumer-facing franchise or related field preferred.
• Can-Do Attitude: Must have a positive attitude and willingness to learn.
• Ability to Follow Guidelines: Must understand and follow established guidelines and procedures.
• Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
• Listening, Conflict Resolution: Must be effective at listening to and resolving concerns.
• Communication Skills: Must convey information clearly.
• Hospitality and Guest Service: Must have a desire to serve all guests.
• Age Requirement: Must be 18 years or older.
• Schedule and Travel: Varied schedule including evenings, nights, weekends, holidays.
• Clock-in/Out: Arrive on time and clock out as scheduled.
• Breaks: Clock in/out for breaks at scheduled times.
• Call Outs: Provide sufficient notice when calling out.

Responsibilities

• Assist with overnight audit tasks and balance cash drawers.
• Complete nightly audit reports and ensure accuracy.
• Maintain security and safety during overnight hours.
• Provide courteous service to guests arriving or departing at night.
• Follow all hotel policies and procedures consistently.

Skills

Hospitality experience

Positive attitude

Follow guidelines

Work under pressure

Listening and communication

Guest service orientation

Attendance and punctuality

Job description

Hampton Inn Bowling Green KY is seeking a Night Auditor to join our front desk team. You will ensure accurate overnight accounting, balance cash drawers, and complete audit reports while delivering friendly, guest-focused service.

The role requires a flexible schedule including nights and weekends, good communication, and the ability to follow procedures in a fast-paced hotel environment. You will help maintain security and guest satisfaction while supporting the overnight team.