Night Audit & Guest Services Specialist

Hampton Inn Richwood, KY; Walton (KY); In loco; USD 18.000 - 19.000; Tempo pieno

Descrizione del lavoro

Hampton Inn Richwood, KY is seeking a dedicated Night Auditor who excels with numbers and delivering superb guest service. The role involves nightly bookkeeping, auditing cash drawers, and preparing final bills while maintaining operational reports for hotel leadership.

You will support front desk duties during the overnight shift, handle guest inquiries, resolve issues, and ensure a smooth, welcoming experience. A strong computer skill set and hospitality background are valued assets.

Competenze

• Must have high school diploma or equivalent; some college preferred.
• Proficiency with computers and reservation/accounting software.
• Excellent communication and customer service skills.

Mansioni

• Audit and reconcile financial records, cash drawers, and room charges.
• Produce daily, weekly, and monthly reports for management.
• Handle front desk duties: reservations, check-ins, guest inquiries, and complaints.
• Coordinate housekeeping, security, and service requests as needed.
• Maintain a pleasant guest experience during the overnight shift.

Conoscenze

Computers proficiency

Communication skills

Hospitality experience

Formazione

High school diploma or equivalent

Some college (preferred)

Strumenti

Reservation software

Accounting software

Descrizione del lavoro

Hampton Inn Richwood, KY is seeking a dedicated Night Auditor who excels with numbers and delivering superb guest service. The role involves nightly bookkeeping, auditing cash drawers, and preparing final bills while maintaining operational reports for hotel leadership.

You will support front desk duties during the overnight shift, handle guest inquiries, resolve issues, and ensure a smooth, welcoming experience. A strong computer skill set and hospitality background are valued assets.