Overnight Auditor & Guest Services Specialist

Highgate Hotels, LP; Louisville (KY); On-site; USD 19,286 - 30,307; Full time

Job summary

Highgate Hotels at Residence Inn Louisville is seeking a Night Auditor to reconcile nightly cashier activity, review reports, and ensure the accuracy of guest billing and city ledger transactions. The role demands strong guest service skills in a fast-paced hospitality setting.

Responsibilities include check-in/check-out support, daily operating reports, and balancing cash and card transactions, with cross-training in related accounting tasks as needed. On-site position in Louisville, KY.

Qualifications

• Experience in hotel front or guest services preferred.
• Ability to understand financial data and basic arithmetic.
• Must communicate clearly with guests and team.
• Willing to work late nights and overnight shifts.

Responsibilities

• Reconcile cashier transactions and prepare daily reports.
• Assist guests with check-in/check-out and reservations.
• Audit front desk and F&B cashier activities.
• Prepare daily operating and tax reports and ensure accuracy.

Skills

Guest Service

Multitasking

Communication

Detail Oriented

Education

High School diploma

One year hospitality experience

Job description

Highgate Hotels at Residence Inn Louisville is seeking a Night Auditor to reconcile nightly cashier activity, review reports, and ensure the accuracy of guest billing and city ledger transactions. The role demands strong guest service skills in a fast-paced hospitality setting.

Responsibilities include check-in/check-out support, daily operating reports, and balancing cash and card transactions, with cross-training in related accounting tasks as needed. On-site position in Louisville, KY.