Night Auditor & Overnight Guest Experience Lead

Destination by Hyatt; Stowe (VT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits - after 30 days

Winter- Ski Pass to Stowe Mountain

Summer- Golf Membership to Stowe CC

Complimentary and discounted stays at 

Onsite Fitness Membership

Employee discounts at the Spa & R"

401(k) Matching

And much more!

Job summary

Spruce Peak in Stowe, VT, seeks a Night Auditor to manage overnight guest registration, balance accounts, and provide top-tier service. You will assist with reservations, respond to inquiries, and maintain knowledge of lodge amenities and events.

The role requires hospitality experience, excellent communication, and proficiency with basic computer systems. This position offers benefits and opportunities within Hyatt’s extended network.

Qualifications

• High school diploma or equivalent required.
• Prior hotel or hospitality experience preferred.
• Excellent communication skills.
• Basic computer applications proficiency.

Responsibilities

• Greet guests warmly and check in/out overnight.
• Balance lodge accounts and process credit card batches nightly.
• Provide accurate information and assist with reservations.
• Maintain knowledge of resort amenities and events.
• Answer calls professionally and handle guest inquiries.

Skills

Hospitality experience

Communication skills

Tech skills

Attention to detail

Customer service

Organization

Time management

Hospitality operating systems

Conflict resolution

Stress management

Multi-tasking

Adaptability

Education

High school diploma or equivalent

College degree preferred

Job description

Spruce Peak in Stowe, VT, seeks a Night Auditor to manage overnight guest registration, balance accounts, and provide top-tier service. You will assist with reservations, respond to inquiries, and maintain knowledge of lodge amenities and events.

The role requires hospitality experience, excellent communication, and proficiency with basic computer systems. This position offers benefits and opportunities within Hyatt’s extended network.