Night Auditor: Overnight Guest & Audit Specialist

White Lodging; Louisville (KY); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

DailyPay

Unlimited referral bonuses

401(k) with company match

Paid time off (PTO) with rollover

Complimentary wellness tools

Leadership development & tuition reimb

Discounts on rooms, dining, and travel

Growth opportunities across multiple酒店

Medical, dental, and vision insurance—

Life and disability insurance

Paid parental leave

Employee Assistance Program (EAP)

Zusammenfassung

White Lodging is seeking a dedicated overnight front desk professional and night auditor to join our team. You will be the primary guest contact during late hours, handling check-ins, check-outs, and special requests with courtesy and efficiency.

You will balance daily transactions, reconcile cash, and prepare nightly financial summaries for hotel management. The role requires excellent communication, sharp attention to detail, and the ability to maintain composure while delivering outstanding

Qualifikationen

• Previous hotel front desk, night auditor, or hospitality experience preferred; we will train the right candidate with the right attitude and attention to detail.
• Strong communication skills and a genuine passion for delivering exceptional guest service during overnight hotel hours.
• Sharp attention to detail and accuracy in balanced reports and nightly audits.
• Outgoing, positive personality with the ability to adapt to any guest situation overnight.
• Collaborative mindset and ability to work independently through the night.
• Physical ability to stand and move quickly for extended periods and work overnights, weekends, and holidays.

Aufgaben

• Serve as the primary point of contact for hotel guests during overnight hours, assisting with check-in, check-out, and special requests.
• Balance hotel and restaurant transactions at close of business, including cash handling and nightly audit processes.
• Follow all credit, cash-handling, and accounting procedures per White Lodging standards.
• Run nightly audit reports, record revenues, and prepare end-of-night summaries for management.
• Explain standard hotel reports and guest folios to guests or staff as needed; act as on-site authority overnight.
• Ensure security and confidentiality of guest information throughout overnight shifts.
• Respond to and resolve guest concerns with professionalism and empathy.
• Perform other duties as assigned.

Kenntnisse

Guest service

Communication

Attention to detail

Night shift readiness

Teamwork

Jobbeschreibung

White Lodging is seeking a dedicated overnight front desk professional and night auditor to join our team. You will be the primary guest contact during late hours, handling check-ins, check-outs, and special requests with courtesy and efficiency.

You will balance daily transactions, reconcile cash, and prepare nightly financial summaries for hotel management. The role requires excellent communication, sharp attention to detail, and the ability to maintain composure while delivering outstanding