Overnight Front Desk & Night Auditor – Guest Services Pro

Concord Hospitality Enterprises; Mesa (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans insurance

Life insurance with Short Term andLong

401k with Company Match

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises in Mesa, AZ seeks a Night Auditor to deliver overnight service while balancing financial processes, supporting front desk operations, and maintaining a secure, well-run hotel environment.

Responsibilities include auditing transactions, verifying room status, completing nightly reports, and assisting guests with check-in/out while coordinating with housekeeping and maintenance to ensure safety and guest satisfaction.

Qualifications

• Previous front desk or hospitality experience preferred.
• Strong attention to detail with financial data.
• Ability to work independently and manage overnight responsibilities.
• Professional communication and guest service skills.
• Basic computer skills and ability to learn hotel systems.
• Must work a flexible schedule including overnight shifts, weekends and holidays.
• Commitment to safety, accuracy, and guest satisfaction.

Responsibilities

• Audit and balance daily financial transactions, including credit cards, revenue, and guest folios.
• Verify room status, availability, and front desk transactions for accuracy.
• Complete nightly reports, audit paperwork, and required documentation.
• Perform front desk duties, including check-in/out, reservations, and phone inquiries.
• Respond to guest requests and provide hotel and local information.
• Maintain cash handling, security procedures, and overnight safety standards.
• Keep the front desk/lobby clean and support basic setup needs.
• Communicate issues with housekeeping and maintenance.

Skills

Front desk experience

Hospitality

Attention to detail

Customer service

Cash handling

Basic computer skills

Overnight shift capability

Reliable & organized

Tools

Hotel software

Job description

Concord Hospitality Enterprises in Mesa, AZ seeks a Night Auditor to deliver overnight service while balancing financial processes, supporting front desk operations, and maintaining a secure, well-run hotel environment.

Responsibilities include auditing transactions, verifying room status, completing nightly reports, and assisting guests with check-in/out while coordinating with housekeeping and maintenance to ensure safety and guest satisfaction.