Night Auditor: Overnight Desk & Bookkeeping Pro

sbcos; Denver (CO); On-site; USD 28,000 - 29,000; Full time

Job summary

Stonebridge in Denver, Colorado seeks a Night Auditor to close the day, balance revenues, and assist guests during overnight hours. You will check in/out guests, verify payments, and maintain accurate accounting data in the PMS.

The role requires hospitality or customer service experience, strong communication, and the ability to work independently overnight, including weekends and holidays. Flexible shifts and guest safety support are available.

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency with basic bookkeeping and balancing transactions.
• Strong verbal and written communication skills.
• Proficient with property management systems and office software.
• Excellent customer service and problem-solving abilities.
• Able to work independently with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify payments and process credit authorizations.
• Maintain accurate records of room availability and guest accounts in the PMS.
• Balance daily receipts and revenues; conduct income audits.
• Assist guests with check-out and resolve discrepancies.
• Answer calls promptly and direct inquiries as needed.
• Coordinate with overnight housekeeping or maintenance to resolve issues.
• Make and confirm reservations with accurate data entry.
• Provide information on hotel services and local attractions.
• Document guest feedback and escalate issues when necessary.
• Perform nightly bucket checks to ensure hotel standards.
• Support security and safety during overnight shifts.

Skills

Hospitality exp

Customer service

Bookkeeping basics

Communication skills

PMS proficiency

Independent worker

Detail oriented

Tools

Property Management System (PMS)

Office software

Job description

Stonebridge in Denver, Colorado seeks a Night Auditor to close the day, balance revenues, and assist guests during overnight hours. You will check in/out guests, verify payments, and maintain accurate accounting data in the PMS.

The role requires hospitality or customer service experience, strong communication, and the ability to work independently overnight, including weekends and holidays. Flexible shifts and guest safety support are available.