Night Auditor | Part-Time

Thompson Hotels; Austin (TX); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

College saving plan

Employee stock purchase plan

Paid time off

Adoption assistance

Discounted rooms

Free meals during shifts

Well-being assistance

Educational assistance

Job summary

The Thompson Austin Night Auditor is responsible for all-night audit procedures and reports, balancing the day’s work and ensuring accuracy. You will greet guests, manage check-ins/outs, and handle guest requests on the third shift with courtesy and efficiency.

This role requires a friendly demeanor, strong communication, and the ability to work independently in a fast-paced hotel environment, with opportunities to contribute to guest satisfaction and smooth nightly operations.

Qualifications

• Friendly and welcoming demeanor.
• Desire to satisfy guests.
• Overnight shift experience preferred.
• Excellent verbal and written communication skills.
• Able to work independently and as part of a team.

Responsibilities

• Prepare all-night audit procedures and reports.
• Balance the day’s work and identify/correct errors.
• Greet guests and handle check-ins and checkouts on the third shift.
• Address guest requests with courtesy and efficiency.

Skills

Friendly demeanor

Customer service

Overnight shift

Communication skills

Team player

Job description

Organization- Thompson Austin - 5th and Brazos

Summary

The Role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Night Auditor is responsible for the preparation of all-night audit procedures and reports. They will balance the day’s work, identify and correct errors and complete detailed work accurately. As a Night Auditor you will greet guests, handle check-ins, checkouts and guest requests on the third shift in a friendly, attentive, courteous and efficient manner. Our Night Auditor must be able to work productively and effectively in a self-managed environment as well as performing other duties as assigned.

The Hotels

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our re-imagined cantina-themed restaurant, a 13,000 sq ft. indoor and outdoor oasis as well as The 5th Street Diner + The Royale Room, a street-side concept serving daily fare for locals, residents, and guests alike. This mixed-use project will also feature a residential tower – Sienna – and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the “T” Box.

The Benefits & Perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits! Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more!

Qualifications

• A friendly and welcoming demeanor
• A true desire to satisfy the needs of others
• Hospitality/hotel experience - preferred
• Overnight experience - preferred
• A true desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods of time.
• Refined verbal and written communication skills
• Work cohesively with colleagues as part of a team
• Flexible schedule - willing and able to work overnight, weekends and holidays

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

This is not your typical career opportunity. This is the Hyatt Touch

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.