Night Auditor: Luxury Front Desk & Overnight Accounting

Marcus Corporation; Milwaukee (WI); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive pay

Early wage access

Paid time off

Employee discounts

Health benefits for part-time

Job summary

The Pfister Hotel in downtown Milwaukee, a Marcus Hotels & Resorts property, seeks a guest-focused front desk associate for overnight shifts. You will greet guests, handle check-ins, process reservations, and balance revenue, delivering gracious service in an iconic luxury setting.

We offer competitive pay starting at $18 per hour, with part-time, hourly schedules, and benefits for full-time associates. Join a team known for tradition, style, and outstanding guest experiences across Marcus

Qualifications

• Strong communication skills in English, both verbal and written.
• Thorough understanding of basic math and accounting procedures.
• Ability to multitask, stay organized, and use sound judgment while managing multiple responsibilities.
• Ability to stand for long periods of time and occasionally lift/carry up to 25 lbs.
• Previous hospitality, customer service, or accounting experience preferred.

Responsibilities

• Greet and register guests with a warm and professional demeanor, ensuring a smooth overnight check-in experience.
• Perform guest transactions, answer telephone inquiries, process reservations, and provide courteous service throughout the night.
• Balance and reconcile daily revenue from rooms, spa, restaurants, and bars.
• Back up computer systems, reindex data files, and ensure all records are accurate and secure.
• Deposit all credit card transactions and process no-shows, charges, and cancellations.
• Maintain accurate cash control, balancing drawers and ensuring deposits are made according to policy.
• Monitor safety, security, and cleanliness of the front desk and lobby areas overnight.
• Collaborate with housekeeping and maintenance to ensure room readiness and resolve any issues.
• Handle guest concerns with professionalism, escalating when necessary.
• Complete required shift reports and checklists.
• Perform other duties as assigned in support of the Front Office and Accounting teams.

Skills

English communication

Math & accounting basics

Multitasking

Stand for long periods

Hospitality/customer service

Job description

The Pfister Hotel in downtown Milwaukee, a Marcus Hotels & Resorts property, seeks a guest-focused front desk associate for overnight shifts. You will greet guests, handle check-ins, process reservations, and balance revenue, delivering gracious service in an iconic luxury setting.

We offer competitive pay starting at $18 per hour, with part-time, hourly schedules, and benefits for full-time associates. Join a team known for tradition, style, and outstanding guest experiences across Marcus