Night Auditor - Hotel Front Desk & Guest Accounts

Oak Grove Racing, Gaming & Hotel; Oak Grove (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Churchill Downs Incorporated seeks a Hotel Night Auditor for Oak Grove Racing, Gaming & Hotel in Oak Grove, KY. You will register guests, assign rooms, issue keys, balance daily cash, and handle reservations while assisting guests with inquiries and services.

Must maintain confidentiality, communicate clearly, and be available for weekends, holidays, and night shifts. Knowledge of gaming operations and guest relations is essential.

Qualifications

• High School Diploma or equivalent required.
• Knowledge of principles and processes for providing customer service.
• Able to obtain and maintain a Kentucky gaming/racing license.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify guest identification and payment method.
• Issue room keys and relay property information to guests.
• Maintain records of room availability and guest accounts.
• Balance cash accounts and perform simple bookkeeping.
• Make and confirm reservations; answer calls and route to extensions.
• Assist housekeeping and maintenance by coordinating room status.

Skills

Confidentiality

Interpersonal skills

Communication

Responsibility

Detail orientation

Organizational skills

Customer focus

Availability

Education

High School Diploma or equivalent

Job description

Churchill Downs Incorporated seeks a Hotel Night Auditor for Oak Grove Racing, Gaming & Hotel in Oak Grove, KY. You will register guests, assign rooms, issue keys, balance daily cash, and handle reservations while assisting guests with inquiries and services.

Must maintain confidentiality, communicate clearly, and be available for weekends, holidays, and night shifts. Knowledge of gaming operations and guest relations is essential.