NIGHT AUDITOR/Hilton Short Pump

Shamin Hotels; Richmond (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance

Short-term disability

Long-term disability

401(k) plan

Paid time off

Hotel discount

Job summary

Hilton Richmond Hotel & Spa/Short Pump is seeking an experienced guest service professional to join our team as a Night Auditor. The overnight shift runs from 11 p.m. to 7 a.m. at a flagship property of Shamin Hotels in Central Virginia.

Night auditors balance daily financial activities, assist late-night guests, process check-ins/outs, and coordinate with housekeeping and maintenance to fulfil guest requests. We offer a competitive salary and comprehensive benefits.

Qualifications

• Experience as a guest service professional in hospitality.
• Ability to perform end-of-day accounting and balancing.
• Comfort handling late-night guest requests and front desk duties.

Responsibilities

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs and attributes all required audit reports.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and resets the day’s business.
• Answers the switchboard, completes room reservations and coordinates with housekeeping and maintenance to fulfil guest requests.
• Enters banquet and other charges and communicates with banquet, sales and accounting departments.
• Acts as a manager on duty when necessary.
• Participates in front office meetings and trainings.

Skills

Guest service

Hospitality

Communication skills

Teamwork

Job description

The Hilton Richmond Hotel & Spa/Short Pump is looking for an experienced guest service professional with a flair for hospitality to join our team as a Night Auditor. Please note that this position works the overnight shift from 11 p.m. to 7 a.m.

The Hilton Richmond Hotel & Spa/Short Pump is a flagship property of Shamin Hotels, Central Virginia's largest hotel management company. We have tripled in size to 78 full‑and‑select‑service hotels over the past ten years and own and operate hotels under the Hilton, Hyatt, Marriott, InterContinental and Choice flags.

We offer a competitive salary and benefits package that includes medical, vision, dental, life insurance, short‑and‑long‑term disability and a 401k plan. We also offer paid time off, a world‑class hotel discount program and a fun, friendly place to work. We work hard but have fun doing it and are proud of our commitment to excellence and outstanding guest service.

Night auditors perform end‑of‑day accounting tasks and overnight front desk duties. They assist late‑night guests, process check‑ins and check‑outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities.

Essential Job Functions

• Performs all audit procedures as set forth by the Hotel and company, on a daily basis.
• Performs and attributes all required audit reports.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the ‘A’ shift and resets the day's business.
• Answers the switchboard, completes room reservations and works with housekeeping and maintenance to fulfil guest requests.
• Enters banquet and other charges and communicates with banquet, sales and accounting departments.
• Acts as a manager on duty when necessary.
• Participates in front office meetings and trainings.

Shamin Hotels is proud to be an equal opportunity employer and welcomes applicants from all backgrounds. We maintain a drug‑free work environment and require all applicants to agree to a pre‑employment background check.

We thank all applicants for their interest, but only those selected for an interview will be contacted.