Night Auditor - Hilton Santa Fe

Hotel Yountville; Santa Fe, Northern (NM, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Santa Fe Hilton-STA seeks a front desk audit professional to perform daily audit functions across the front office and outlets. You will review postings for accuracy and promptly correct discrepancies to ensure all charges are posted correctly and timely.

The role includes completing back-ups of front office systems, rebuilding related modules as needed, and upholding management company accounting policies while delivering warm, professional guest service.

Qualifications

• Must maintain focus and accuracy in daily tasks.
• Demonstrates teamwork and supportive attitude.
• Ability to adapt to varying schedules including nights, weekends, holidays.
• Proactive and self-driven in completing duties.

Responsibilities

• Perform all daily audit functions for front office and each hotel outlet.
• Review room and tax postings for accuracy and correct errors promptly.
• Complete nightly backups of front office systems and audit programs.
• Rebuild front office system and reservations modules as required.
• Follow management company accounting and credit policies and procedures.
• Manage front desk functions including check-ins, check-outs, payments, and guest directions.

Skills

Attention to detail

Team player

Flexibility

Self-motivation

Job description

Two blocks from the historic Santa Fe Plaza in downtown Santa Fe, our hotel is within walking distance of amazing cultural attractions like the Georgia O'Keeffe Museum, the Santa Fe Community Convention Center and fantastic shopping and dining venues.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Location

Santa Fe Hilton-STA

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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