Night Auditor - Hilton Santa Fe

Remington-Hospitality-; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Remington-Hospitality- in Santa Fe is hiring a Front Desk Night Audit team member to perform daily audit functions for the front office and each hotel outlet, review postings for accuracy, and complete nightly system backups as required.

You will manage guest check-ins/outs, payments, reservations, and PBX operations, delivering prompt, warm, and professional service while following accounting policies. Flexible nights/weekends/holidays may be required.

Qualifications

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Skills

Attention to detail

Work ethic

Self-motivation

Team player

Flexible schedule

Job description

Two blocks from the historic Santa Fe Plaza in downtown Santa Fe, our hotel is within walking distance of amazing cultural attractions like the Georgia O'Keeffe Museum, the Santa Fe Community Convention Center and fantastic shopping and dining venues.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Location

Santa Fe Hilton-STA

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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