Night Auditor - Hilton Santa Fe

Remington Hospitality; Santa Fe (NM); On-site; USD 25,000 - 30,000; Full time

Job summary

Remington Hospitality is seeking a meticulous Front Desk Auditor to perform daily audit functions across the hotel front office and outlets. You will review room and tax postings, ensure accurate charges, and back up the front office computer system and night audit program.

The role requires following management accounting policies, handling check-ins/check-outs, reservations, payments, PBX operations, and delivering prompt, warm, and professional guest service with clear directions to rooms.

Qualifications

• Understand and follow management company's accounting and credit policies.
• Provide front desk services including check-ins, check-outs, and reservations.
• Ensure accurate posting of room charges and taxes.

Responsibilities

• Perform daily audit functions for front office and hotel outlets.
• Review room and tax postings for accuracy and correct errors promptly.
• Back up front office computer system and night audit program daily.
• Handle front desk duties including PBX, payments, and guest directions.

Job description

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.