Night Auditor - Hilton Santa Fe

Melrosehoteldc; Santa Fe, Northern (NM, KY); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Job summary

The Santa Fe Hilton in downtown Santa Fe is seeking an attentive Front Office Auditor to join our hospitality team. You will perform daily audit functions, verify postings, and ensure accurate guest billing while delivering warm, professional service.

This full-time role requires flexibility for nights, weekends, and holidays, strong teamwork, and a commitment to guest satisfaction in a fast-paced environment.

Qualifications

• Focus on accuracy in posting and accounting tasks.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced hotel environment.

Responsibilities

• Perform daily front office audit functions for all hotel outlets.
• Review room and tax postings for accuracy and correct errors.
• Back-up front office system and night audit tasks as needed.
• Ensure guest transactions are handled promptly and courteously.

Skills

Attention to detail

Team player

Night shift

Customer service

Job description

Two blocks from the historic Santa Fe Plaza in downtown Santa Fe, our hotel is within walking distance of amazing cultural attractions like the Georgia O'Keeffe Museum, the Santa Fe Community Convention Center and fantastic shopping and dining venues.

Job Description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Location

Santa Fe Hilton-STA

Requirements

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Status

Full-time

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