Night Auditor - Hilton Santa Fe

remingtonhotelscareers; Santa Fe (NM); On-site; USD 38,000 - 52,000; Full time

Job summary

Remington Hotels in Santa Fe, NM seeks an attentive Front Office Auditor to ensure accurate posting and smooth nightly operations. You will perform daily front desk audits across outlets and handle room and tax postings with precision, while supporting timely software backups and system rebuilds as needed.

The role emphasizes teamwork, reliability, and flexibility to cover nights, weekends, and holidays, delivering warm, professional guest experiences at all times.

Qualifications

• Ability to maintain focus and complete tasks on time despite interruptions.
• High work ethic and self-initiative.
• Willingness to work nights, weekends, and holidays when needed.
• Ability to work as part of a team delivering great guest experiences.

Responsibilities

• Perform daily audit functions for front office and each hotel outlet.
• Review room and tax postings for accuracy and correct errors promptly.
• Back-up front office computer systems and night audit programs daily.
• Rebuild front office systems, reservations and related software as required.
• Ensure compliance with management company accounting and credit policies.
• Manage all front desk functions including check-ins, check-outs, payments, and PBX operations.

Skills

Attention to detail

Strong work ethic

Team player

Time management

Schedule flexibility

Job description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!