Night Auditor - HILTON PARSIPPANY

remingtonhotelscareers; Parsippany-Troy Hills (NJ); On-site; USD 44,000 - 60,000; Full time

Job summary

Remington Hotels in Parsippany, NJ is seeking a Front Office Night Audit professional to manage daily audit functions for the hotel and its outlets. You will review room and tax postings, correct errors, and ensure all house charges post accurately and timely.

Responsibilities include front desk operations, check-ins/outs, payments, reservations, PBX, and delivering warm, professional service while guiding guests to room locations.

Qualifications

• Strong attention to detail and accuracy.
• Experience with night audit processes is a plus.
• Capable of working in a team and independently.
• Willingness to work varying hours, including nights and weekends.

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Skills

Attention to detail

Night audit

Team player

Flexible schedule

Customer service

Job description

What you will be doing

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

What we are looking for

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!