Night Auditor & Guest Services Specialist

Comfort Inn of Utica; Utica (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A hotel in Michigan is looking for a reliable full-time Night Auditor to manage guest services and nightly audits. Responsibilities include greeting guests, registering them, handling inquiries, and preparing daily reports. The ideal candidate should have at least one year of customer service experience and preferred night audit experience. This role offers a set schedule, primarily overnight shifts from 10 PM to 8 AM, including weekends and holidays.

Qualifications

• Must be at least 21 years of age or older.
• Must have a valid driver's license.
• Minimum of 1-year experience in Customer Service required.
• Previous Night Auditor experience preferred.

Responsibilities

• Greeting guests upon their arrival.
• Registering guests and confirming room rates.
• Handling guest questions and concerns.
• Preparing daily Managers' Report.

Skills

Guest relations

Problem-solving

Organizational skills

Computerized front office systems

Cash handling

Education

High School Degree or equivalent

Job description

A hotel in Michigan is looking for a reliable full-time Night Auditor to manage guest services and nightly audits. Responsibilities include greeting guests, registering them, handling inquiries, and preparing daily reports. The ideal candidate should have at least one year of customer service experience and preferred night audit experience. This role offers a set schedule, primarily overnight shifts from 10 PM to 8 AM, including weekends and holidays.