Night Auditor — Guest Services & Nightly Operations

Bel Aire Hospitality Llc; Stanton (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Job summary

Motel6 Stanton is seeking a positive, friendly Night Auditor to provide exceptional service to hotel guests. You will assist with check-in/check-out, issue room keys, process payments, and close the business day.

The role requires excellent communication and the ability to stay calm during overnight shifts, while showing initiative in solving issues that may arise. Responsibilities include making reservations, answering inquiries via phone/email/in-person, building rapport with guests,

Qualifications

• Friendly and outgoing personality.
• Proficient in English; knowledge of other languages is a plus.
• Able to resolve issues with a customer-focused orientation.
• Computer literacy and basic hotel software familiarity.

Responsibilities

• Monitor hotel operations knowledge and activities.
• Take reservations and answer questions via phone, email, and in-person.
• Build rapport with guests and identify needs through conversation.
• Describe features and amenities of guest rooms.
• Communicate with coworkers and management.
• Close the business day.
• Print all necessary paperwork.
• Set the morning coffee.

Skills

Friendly personality

Customer-focused

Excellent communication

English proficiency

Problem solving

Physically able to lift 30 lbs

Tools

Computer literacy

Job description

Motel6 Stanton is seeking a positive, friendly Night Auditor to provide exceptional service to hotel guests. You will assist with check-in/check-out, issue room keys, process payments, and close the business day.

The role requires excellent communication and the ability to stay calm during overnight shifts, while showing initiative in solving issues that may arise. Responsibilities include making reservations, answering inquiries via phone/email/in-person, building rapport with guests,