Night Auditor & Guest Experience Specialist

Hunter Super Techs - TurnPoint; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Paid time off

Tuition assistance

401K with match

Job summary

McKibbon Hospitality is seeking a Night Auditor to greet guests during overnight hours, process check-ins, and maintain accurate records. You will interact with guests in a welcoming, efficient manner and support front desk operations.

The role requires previous hotel front desk experience, strong computer skills, and a commitment to high-quality customer service. Night shifts typically run 10pm–6am or 11pm–7am, with benefits and development opportunities available.

Qualifications

• Must have experience in a front desk role or hotel setting.
• Proficient with computers and basic math.
• Excellent verbal and written communication skills.

Responsibilities

• Process guest check-ins and verify registration information.
• Respond promptly to guest needs and resolve complaints.
• Maintain knowledge of hotel services, rates, and promotions.
• Manage wake-up calls and communicate shift updates to staff.
• Assist in lobby operations and front desk organization.

Skills

Computers

Customer service

Communication skills

Time management

Education

High school diploma or equivalent

Tools

PMS/POS systems

Job description

McKibbon Hospitality is seeking a Night Auditor to greet guests during overnight hours, process check-ins, and maintain accurate records. You will interact with guests in a welcoming, efficient manner and support front desk operations.

The role requires previous hotel front desk experience, strong computer skills, and a commitment to high-quality customer service. Night shifts typically run 10pm–6am or 11pm–7am, with benefits and development opportunities available.