Night Auditor: Guest Experience Specialist

Tapestry Conshohocken; Atlanta (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision plans

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates

Training and development

Job summary

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and a proactive approach. Responsibilities include processing transactions, handling reservations and inquiries, performing check-ins and check-outs,

Qualifications

• Front desk or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Professional and customer-service oriented.

Responsibilities

• Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).
• Handle phone system, reservations, and guest inquiries.
• Perform check-in and check-out procedures.
• Verify, balance, and review hotel room availability and transactions.
• Maintain lobby appearance and assist with AM breakfast setup if needed.
• Monitor hotel safety and emergency procedures during the night shift.

Skills

Front desk experience

Attention to detail

Independent work

Customer service

Job description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff.

The role requires independence, attention to detail, and a proactive approach. Responsibilities include processing transactions, handling reservations and inquiries, performing check-ins and check-outs,