Night Auditor & Guest Experience Specialist

GetHired, Inc.; Denison (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts on hotel rooms and

Amenities

Job summary

GetHired, Inc. is seeking a reliable Night Auditor to manage the hotel front desk during the overnight shift, handling guest check-ins and check-outs and performing daily financial tasks to ensure smooth operations.

The ideal candidate will have strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced environment. This role offers a competitive salary, employee discounts on rooms and amenities, and opportunities for advancement.

Qualifications

• Previous experience as a night auditor or in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest requests, such as booking tours or making restaurant reservations
• Assist with check-in and check-out processes, including handling payments and issuing keys
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports
• Monitor and maintain inventory of supplies and equipment
• Perform light cleaning duties, such as wiping down counters and restocking supplies
• Other duties as assigned

Skills

Customer service

Multitasking

Communication

Attention to detail

Problem solving

Software proficiency

Tools

Microsoft Office

Reservation systems

Job description

GetHired, Inc. is seeking a reliable Night Auditor to manage the hotel front desk during the overnight shift, handling guest check-ins and check-outs and performing daily financial tasks to ensure smooth operations.

The ideal candidate will have strong customer service skills, excellent attention to detail, and the ability to multitask in a fast-paced environment. This role offers a competitive salary, employee discounts on rooms and amenities, and opportunities for advancement.