Night Auditor & Guest Experience Specialist

ViziRecruiter,LLC.; Charles Town (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

ViziRecruiter, LLC. is seeking a dedicated Front Desk Agent in Charles Town, West Virginia. The ideal candidate will provide outstanding customer service, manage guest reservations, and perform essential front desk duties.

Experience as a hotel front desk agent and skills in accounting are preferred. This role includes responsibilities such as handling guest requests, maintaining guest room inventory, and ensuring guest satisfaction. A competitive benefits package is offered, including medical coverage and 401(k) matching.

Qualifications

• Previous hotel front desk agent and accounting/audit experience preferred.
• Excellent computer skills, particularly in Microsoft Office and Excel.
• Ability to calculate figures such as discounts and commissions.

Responsibilities

• Provide outstanding customer service to guests and establish positive relationships.
• Handle all incoming switchboard calls and book hotel reservations.
• Perform Front Desk Agent duties including guest check-in and check-out.

Skills

Customer service

Accounting skills

Microsoft Office

Communication skills

Job description

ViziRecruiter, LLC. is seeking a dedicated Front Desk Agent in Charles Town, West Virginia. The ideal candidate will provide outstanding customer service, manage guest reservations, and perform essential front desk duties.

Experience as a hotel front desk agent and skills in accounting are preferred. This role includes responsibilities such as handling guest requests, maintaining guest room inventory, and ensuring guest satisfaction. A competitive benefits package is offered, including medical coverage and 401(k) matching.