Guest Experience Specialist (Front Desk & VIP)

ViziRecruiter,LLC.; West Virginia; On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A hospitality management company located in West Virginia is seeking candidates for guest service roles. Responsibilities include registering guests, managing check-ins and check-outs, and promoting hotel services. Ideal candidates should possess previous customer service experience and have strong communication skills. Applicants must have a high school diploma and be able to handle physical demands of the job. A supportive environment for career growth is offered.

Qualifications

• Previous experience in hospitality, cashier, or customer service is desirable.
• Must qualify for licensing by the West Virginia Racing Commission.
• Physical ability to lift objects weighing up to 25 pounds.

Responsibilities

• Register guests and manage check-ins and check-outs.
• Assist guests with luggage and special requests.
• Promote hotel services and handle reservations.

Skills

Customer service

Attention to detail

Communication skills

Basic math skills

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

LMS System

Job description

A hospitality management company located in West Virginia is seeking candidates for guest service roles. Responsibilities include registering guests, managing check-ins and check-outs, and promoting hotel services. Ideal candidates should possess previous customer service experience and have strong communication skills. Applicants must have a high school diploma and be able to handle physical demands of the job. A supportive environment for career growth is offered.