Night Auditor & Guest Experience Lead | DailyPay & Benefits

Kinseth Hospitality Co.; Pleasant Valley Township (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

DailyPay

401k

Paid training

Paid PTO

Referral program

Hotel discounts

Job summary

Kinseth Hospitality Co. is hiring for a hotel front desk position in the United States. The role involves greeting guests, checking them in, handling reservations, and providing information about local attractions and services.

The candidate will act as the hotel manager on duty when required, following standard procedures for communication, safety, and guest satisfaction. This position requires accurate cash handling and daily balance reporting, with a focus on guest privacy and security.

Qualifications

• Experience in hospitality or front desk roles preferred.
• Strong communication and guest service skills required.
• Ability to handle multiple tasks with accuracy and courtesy.

Responsibilities

• Greet guests, register them, upsell rooms, issue keys, and manage wake-up calls.
• Act as manager on duty following MOD procedures for communication, emergencies, and guest satisfaction.
• Enter daily changes and balance accounts; reset system for next business day.
• Ensure night audit procedures are completed accurately and posted on time.
• Print and review night audit reports; maintain security and guest privacy.
• Assist guests with requests, provide directions, and answer questions about services and local attractions.

Skills

Guest service

Communication

Customer focus

Job description

Kinseth Hospitality Co. is hiring for a hotel front desk position in the United States. The role involves greeting guests, checking them in, handling reservations, and providing information about local attractions and services.

The candidate will act as the hotel manager on duty when required, following standard procedures for communication, safety, and guest satisfaction. This position requires accurate cash handling and daily balance reporting, with a focus on guest privacy and security.