Night Auditor & Guest Experience Lead

Crystal Creek Hospitality; United States; In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Crystal Creek Hospitality in the United States is seeking a diligent Night Auditor to safeguard financial records, post charges, and balance receipts during the night shift. You will collaborate with front desk and restaurant teams to ensure accuracy and smooth operations overnight.

The role requires strong attention to detail, the ability to use OPERA PMS, and a customer-focused approach. You will help prepare for the next day by reconciling accounts and maintaining clear documentation while

Competenze

• English communication required.
• Professional appearance and demeanor expected.
• Ability to assist guests politely and effectively.
• Willingness to teamwork and pitch in with coworkers.
• Basic math and 10-key calculator proficiency.
• Able to input and retrieve information on a computer system.

Mansioni

• Run audit reports/journals from front office systems.
• Post and balance room and restaurant charges and settlements.
• Verify and reconcile cash, credit card, and checks.
• Maintain accurate records of all financial transactions.
• Identify and resolve discrepancies promptly.
• Prepare for the next day’s operations by resetting systems.
• Collaborate with front desk and restaurant teams for seamless operations.
• Greet guests and provide prompt, accurate information.

Conoscenze

English proficiency

Team player

Professional appearance

Guest communication

10-key calculator

Customer service

Computer systems

Strumenti

OPERA PMS

MGS

GXP

Descrizione del lavoro

Crystal Creek Hospitality in the United States is seeking a diligent Night Auditor to safeguard financial records, post charges, and balance receipts during the night shift. You will collaborate with front desk and restaurant teams to ensure accuracy and smooth operations overnight.

The role requires strong attention to detail, the ability to use OPERA PMS, and a customer-focused approach. You will help prepare for the next day by reconciling accounts and maintaining clear documentation while