Night Auditor & Guest Experience Lead

Peachtree Group; Rockwall (TX); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid holidays

Paid time off

Employee Assistance Program

Employee Fund

Job summary

Peachtree Group is seeking a Night Auditor to perform nightly audit duties while delivering guest service at the hotel front desk. You will balance cash, process registrations, and generate nightly reports, assisting guests with check-ins, check-outs, and reservations.

The role requires accuracy, strong communication with Front Office staff, and collaboration with hotel departments to ensure security and high service standards. This is a full-time, on-site position in Rockwall, Texas.

Responsibilities

• Greet, register, and assign rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios and maintain room status inventory.
• Balance cash and maintain the cash drawer accuracy at shift start and end.
• Complete required shift paperwork and night audit reports daily.
• Communicate shift information to Front Office Manager and other staff.
• Answer guest questions and assist with services, directions, and bookings.
• Maintain lobby and public areas and ensure security and safety.

Job description

Peachtree Group is seeking a Night Auditor to perform nightly audit duties while delivering guest service at the hotel front desk. You will balance cash, process registrations, and generate nightly reports, assisting guests with check-ins, check-outs, and reservations.

The role requires accuracy, strong communication with Front Office staff, and collaboration with hotel departments to ensure security and high service standards. This is a full-time, on-site position in Rockwall, Texas.