Night Auditor & Guest Experience Lead

Southall; Franklin (TN); Vor Ort; USD 40.000 - 50.000; Vollzeit

Benefits dieser Stelle

Competitive compensation package

Medical, dental, vision

Paid time off

Zusammenfassung

Southall is seeking a Night Auditor in Franklin, TN to deliver accurate end-of-day accounting and guest support. You will review arrivals and function sheets, verify credit cards, and balance the house bank while maintaining excellent service standards.

The role requires English fluency, strong communication, and the ability to work nights, weekends, and holidays in a luxury hospitality setting. A high school diploma is required, with prior Night Audit experience preferred.

Qualifikationen

• Previous Night Audit or Guest Service Agent experience preferred.
• Must be able to understand, speak, read, and write in English.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Excellent verbal and written communications and organizational skills.

Aufgaben

• Ensure timely completion of the night audit process, including reporting and end-of-day accounting.
• Review late arrivals, next day arrivals, and function sheets.
• Handle guest relocations when necessary.
• Greet guests with a sincere welcome and provide accurate information.

Kenntnisse

English proficiency

Microsoft Office

Guest service

Communication

Cash handling

Problem solving

Ausbildung

High School diploma

Tools

Resort Suite PMS

Jobbeschreibung

Southall is seeking a Night Auditor in Franklin, TN to deliver accurate end-of-day accounting and guest support. You will review arrivals and function sheets, verify credit cards, and balance the house bank while maintaining excellent service standards.

The role requires English fluency, strong communication, and the ability to work nights, weekends, and holidays in a luxury hospitality setting. A high school diploma is required, with prior Night Audit experience preferred.