Night Auditor & Guest Experience Champion

Highgate; Somerville (MA); On-site; USD 28,000 - 33,000; Full time

Job summary

Highgate Hotels in Somerville, MA is seeking a Night Auditor to reconcile all hotel cashier transactions, prepare daily operating reports, and ensure accurate guest billings. This role also includes guest service duties such as check-in/check-out and reservations, with emphasis on accuracy and timely reporting.

The ideal candidate will have a High School diploma, strong numerical ability, and demonstrated computer skills.

Qualifications

• High School diploma or equivalent required.
• Guest service experience preferred.
• Must be able to communicate effectively and multitask.

Responsibilities

• Reconciling hotel cashier transactions and preparing daily reports.
• Check-in/check-out and guest reservations as needed.
• Audit and reconcile Front Desk and related financial records.
• Maintain accuracy of guest billing and city ledger data.
• Respond to inquiries and communicate issues to management.

Skills

Customer service

Communication

Multitasking

Education

High School diploma

Tools

Computer knowledge

Job description

Highgate Hotels in Somerville, MA is seeking a Night Auditor to reconcile all hotel cashier transactions, prepare daily operating reports, and ensure accurate guest billings. This role also includes guest service duties such as check-in/check-out and reservations, with emphasis on accuracy and timely reporting.

The ideal candidate will have a High School diploma, strong numerical ability, and demonstrated computer skills.