Night Auditor: Guest Experience + Bookkeeping Pro

WoodSpring Suites Cartersville - Emerson; Cartersville (GA); On-site; USD 21,000 - 22,000; Full time

Job summary

WoodSpring Suites Cartersville - Emerson is seeking a night auditor who loves working with people and has bookkeeping experience. The role supports guest services, handles administrative tasks, and prepares reports to help hotel leadership monitor performance.

Key duties include reconciling daily financial activity, processing reservations and check-ins, and ensuring accurate cash handling after overnight audits. You will coordinate with housekeeping and security as needed.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Computer proficiency is required; experience with accounting or reservation software is preferred.
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
• Excellent customer service and communication skills are required.

Responsibilities

• Process additional administrative, bookkeeping, and accounting procedures as required.
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Make sure every hotel guest has a pleasant stay.
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required.
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.

Skills

Night audit

Bookkeeping

Customer service

Hospitality

Education

High school diploma or equivalent

Some college preferred

Tools

Reservation software

Accounting software

Job description

WoodSpring Suites Cartersville - Emerson is seeking a night auditor who loves working with people and has bookkeeping experience. The role supports guest services, handles administrative tasks, and prepares reports to help hotel leadership monitor performance.

Key duties include reconciling daily financial activity, processing reservations and check-ins, and ensuring accurate cash handling after overnight audits. You will coordinate with housekeeping and security as needed.