Night Auditor — Growth, Perks, and Marriott Discounts

Delaware North; Buffalo (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance*

401 (k) with company match*

Paid vacation days and holidays*

Paid parental bonding leave*

Tuition or professional certification

Weekly pay

Free shift meal

Free parking

30% discount at Jake's Cafe

Discounted room rates for employees,

Generous Marriott discounts

Training and development with internal

mobility and growth opportunities

Job summary

Delaware North operates The Westin Buffalo in downtown Buffalo, NY and is seeking a customer-service focused Night Auditor for either full-time or part-time shifts. You will run the night audit, reconcile payments, and assist guests with check-in/out while handling cash and billing correctly.

The role pays $19.00–$21.00 per hour and includes benefits such as health, dental, and vision, a 401(k) with company match, paid vacation/holidays, tuition or certification reimbursement, weekly pay, free

Qualifications

• Must be at least 18 years old.
• A valid driver's license is required.
• No high school diploma or GED required.
• Previous experience in cash handling.
• Previous experience in a customer service environment is beneficial.
• Good communication skills; ability to communicate with guests and team members.
• Basic math skills; ability to accurately handle money and count change.
• Experience using Microsoft Excel.

Responsibilities

• Run the night audit function, reconcile credit card payments, input sales and manual sales sheets, understand the guest folio, explain billing, and how to make any needed corrections.
• Review pending advance deposits and charges, check guests in and out of the hotel efficiently.
• Quote room rates and room package information, post charges for in-house accounts.
• Complete shift closing, drop cash and check payments, securing the bank at all times, and follow proper cash handling policies.
• Cash handling and accountability; maintain accurate paperwork as it relates to front office operations.
• Check and balance the daily figures, post room and tax charges on guest accounts.
• Drive a company vehicle to help with valet/shuttle parking as needed.

Skills

Night audit

Cash handling

Customer service

Guest communication

Billing reconciliation

Math skills

Communication

Education

No high school diploma or GED required

Tools

Microsoft Excel

Job description

Delaware North operates The Westin Buffalo in downtown Buffalo, NY and is seeking a customer-service focused Night Auditor for either full-time or part-time shifts. You will run the night audit, reconcile payments, and assist guests with check-in/out while handling cash and billing correctly.

The role pays $19.00–$21.00 per hour and includes benefits such as health, dental, and vision, a 401(k) with company match, paid vacation/holidays, tuition or certification reimbursement, weekly pay, free