Night Auditor & Front Desk Specialist

Taos Hampton Inn; Taos (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

The Night Auditor at Hampton Inn Taos, part of Shaner Hotels, balances daily revenue and expenses and covers front desk duties during the audit shift. You’ll ensure accurate check-ins/outs and maintain guest satisfaction with strong communication.

Located in Taos, NM, this full-time role requires a high school diploma, customer service experience, and bilingual English/Spanish is a plus. Computer skills and knowledge of local activities will help tailor guest experiences.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Balance daily revenue and expenses during the audit shift.
• Attend to guest needs and provide front desk services.
• Process all check-ins and check-outs according to hotel requirements.
• Adhere to payment, cash handling and credit policies.
• Generate, print, and distribute daily reports to designated departments.

Skills

Customer service

Communication skills

Bilingual English/Spanish a plus

Education

High school graduate or equivalent

Tools

Computer experience

Job description

The Night Auditor at Hampton Inn Taos, part of Shaner Hotels, balances daily revenue and expenses and covers front desk duties during the audit shift. You’ll ensure accurate check-ins/outs and maintain guest satisfaction with strong communication.

Located in Taos, NM, this full-time role requires a high school diploma, customer service experience, and bilingual English/Spanish is a plus. Computer skills and knowledge of local activities will help tailor guest experiences.