Night Auditor | Hampton Inn Taos

Taos Hampton Inn; Taos (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

The Night Auditor at Hampton Inn Taos, part of Shaner Hotels, balances daily revenue and expenses and covers front desk duties during the audit shift. You’ll ensure accurate check-ins/outs and maintain guest satisfaction with strong communication.

Located in Taos, NM, this full-time role requires a high school diploma, customer service experience, and bilingual English/Spanish is a plus. Computer skills and knowledge of local activities will help tailor guest experiences.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Balance daily revenue and expenses during the audit shift.
• Attend to guest needs and provide front desk services.
• Process all check-ins and check-outs according to hotel requirements.
• Adhere to payment, cash handling and credit policies.
• Generate, print, and distribute daily reports to designated departments.

Skills

Customer service

Communication skills

Bilingual English/Spanish a plus

Education

High school graduate or equivalent

Tools

Computer experience

Job description

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

• Be available to work a flexible schedule, including weekends, holidays, and overnight hours.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Other duties as assigned.

Responsibilities

The Night Auditor is responsible for attending to the needs of guests, balancing the revenue and expense transactions that occurred during the day, and performing all the functions of the front desk staff during the audit shift. The Night Auditor will possess good communications and guest service skills and have the ability to take appropriate action to meet and exceed guest expectations.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at the Hampton Inn Taos! Located in beautiful Taos, New Mexico, our hotel offers guests a comfortable and welcoming stay surrounded by the rich culture, history, and natural beauty of the region.

Conveniently located across from the South Side Convention Center and near the charming Central Plaza, the Hampton Inn Taos places guests close to the area's best attractions, entertainment, shopping, and local experiences. With a variety of restaurants within walking distance, guests can easily enjoy the unique flavors and hospitality that make Taos a memorable destination.

Our hotel features comfortable accommodations, an indoor pool, and a hot tub, providing guests with the perfect place to relax after exploring all that Taos has to offer.

If you're passionate about hospitality and looking for an opportunity to grow your career, Hampton Inn Taos is the perfect place to join the Shaner Hotels family. Become part of a team dedicated to exceptional service, teamwork, and creating unforgettable experiences for every guest.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236824
• Posting Date 09/22/2026, 08:58 PM
• Full Time or Part Time Full-Time/Part-Time