Night Auditor: Overnight Front Desk & Guest Services

Shaner Hotels; Taos (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

Shaner Hotels in Taos, NM is seeking a dedicated Night Auditor to manage overnight front desk operations and balance daily revenue activity. You will assist guests with check-ins and check-outs, handle payments, print daily reports, and uphold hotel policies.

The ideal candidate has a high school diploma, at least one year of customer service experience (hotel experience preferred), and solid computer skills. English/Spanish bilingual abilities are a plus.

Qualifications

• High school diploma or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Attend to guests' needs during the audit shift.
• Balance revenue and expenses for the day.
• Perform front desk duties during the audit shift.
• Communicate effectively with guests and staff to meet/exceed guest expectations.

Skills

Customer service

Communication

Bilingual English/Spanish

Cash handling

Education

High school diploma

Tools

Computer skills

Job description

Shaner Hotels in Taos, NM is seeking a dedicated Night Auditor to manage overnight front desk operations and balance daily revenue activity. You will assist guests with check-ins and check-outs, handle payments, print daily reports, and uphold hotel policies.

The ideal candidate has a high school diploma, at least one year of customer service experience (hotel experience preferred), and solid computer skills. English/Spanish bilingual abilities are a plus.