Night Auditor & Front Desk Specialist

Wellfleet Hotel & Lodge; South Wellfleet (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Wellfleet Hotel & Lodge is looking for a Night Auditor to manage overnight front desk operations, ensuring guests receive outstanding service. This role involves performing night audits and maintaining the safety and security of the front desk area.

The ideal candidate will have attention to detail, communication skills, and a high school diploma. Responsibilities also include resolving guest inquiries and maintaining knowledge of hotel operations. Health benefits and career growth opportunities are available.

Qualifications

• Attention to detail with thorough operational procedures.
• Effective communication with guests and team members.
• Ability to solve complex issues that may arise.

Responsibilities

• Perform front desk operations and guest registration efficiently.
• Conduct night audits and report summaries of transactions.
• Maintain security and monitor guest areas during shifts.

Skills

Detail oriented

Excellent written and verbal communication skills

Active listening

Service Oriented

Complex problem solving

Education

High school diploma or equivalent

Three months of related experience

Job description

Wellfleet Hotel & Lodge is looking for a Night Auditor to manage overnight front desk operations, ensuring guests receive outstanding service. This role involves performing night audits and maintaining the safety and security of the front desk area.

The ideal candidate will have attention to detail, communication skills, and a high school diploma. Responsibilities also include resolving guest inquiries and maintaining knowledge of hotel operations. Health benefits and career growth opportunities are available.