Night Auditor: Front Desk Pro & Guest Services Lead

Island Hospitality Management; San Diego (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Employee discounts

PTO

Job summary

Island Hospitality Management is seeking a Night Auditor to oversee front desk operations and serve as a reference point for guests and vendors. The role requires professionalism, courtesy, and strong communication in a fast-paced hotel environment.

The position emphasizes guest service, accuracy in nightly reporting, and effective collaboration with the management team. Evening/night shifts are typical, and hotel operations rely on dependable, security-conscious staff.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace, including anticipating and solving issues.
• Ability to identify and correct potential security problems (after hours access, etc).
• Readily available and approachable for all guests while providing excellent guest service.

Responsibilities

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.
• Prepares all necessary reports during each shift for the management team.

Skills

Team player

Problem solving

Security awareness

Independent worker

Guest service

Job description

Island Hospitality Management is seeking a Night Auditor to oversee front desk operations and serve as a reference point for guests and vendors. The role requires professionalism, courtesy, and strong communication in a fast-paced hotel environment.

The position emphasizes guest service, accuracy in nightly reporting, and effective collaboration with the management team. Evening/night shifts are typical, and hotel operations rely on dependable, security-conscious staff.