Night Auditor & Front Desk Specialist

Expotel Hospitality; Luling (LA); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

Ramada Luling at 13889 River Road is seeking a Night Auditor/Front Desk Agent to balance nightly financials and provide premier guest service during the overnight hours.

You will reconcile revenues, audit guest accounts, and generate reports, while handling check-ins/outs and guest inquiries. This role combines accounting accuracy with hospitality, demanding attentiveness and independence.

Competenze

• Must have high school diploma or equivalent.
• Knowledge of accounting principles and financial reconciliation.
• Experience with hotel PMS or similar software.
• Strong numerical ability and attention to detail.
• Ability to work overnight shifts independently.

Mansioni

• Perform nightly audit of all hotel financial transactions, including room charges, payments, and adjustments to ensure accuracy and completeness.
• Reconcile daily revenue and prepare detailed financial reports for management review.
• Verify and balance cash drawers, credit card transactions, and other payment methods.
• Provide front desk services during overnight hours, including guest check-in and check-out, handling reservations, and responding to guest inquiries or concerns.
• Monitor hotel security and safety protocols during the night shift and report any irregularities or incidents.
• Collaborate with other departments to resolve discrepancies and ensure smooth handover to the day shift.
• Maintain confidentiality and security of all financial and guest information.

Conoscenze

High School Diploma

Accounting principles

PMS experience

Numerical aptitude

Overnight shift ability

Formazione

Associate degree or higher in accounting, hospitality management, or related field

Strumenti

PMS software

Descrizione del lavoro

Ramada Luling at 13889 River Road is seeking a Night Auditor/Front Desk Agent to balance nightly financials and provide premier guest service during the overnight hours.

You will reconcile revenues, audit guest accounts, and generate reports, while handling check-ins/outs and guest inquiries. This role combines accounting accuracy with hospitality, demanding attentiveness and independence.