Night Auditor & Front Desk Specialist

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 19,320 - 27,517; Full time

Job summary

Eden Resort & Suites in Lancaster, PA is seeking a Night Auditor to perform end-of-day accounting tasks and manage overnight front desk duties. The ideal candidate will have excellent communication skills, a minimum high school diploma, and at least one year of hotel front desk experience. Responsibilities include auditing daily work, checking in guests, and providing outstanding customer service. Compensation starts at $17 per hour.

Qualifications

• Minimum one year of Hotel Front Desk experience.
• Preferred one year of Food & Beverage night audit experience.

Responsibilities

• Audit and reconcile the day’s work for the hotel and outlets.
• Check in late-night arrivals.
• Answer guest calls.
• Assist guests with customer service.
• Teach night audit duties to the team.
• Maintain a motivated team environment.

Skills

Excellent communication skills

Ability to work as part of a team

Ability to multitask

Detail-oriented

Customer service orientation

Education

High school diploma or GED

Tools

Microsoft Office Suite

Opera (PMS)

Aloha (POS)

Job description

Eden Resort & Suites in Lancaster, PA is seeking a Night Auditor to perform end-of-day accounting tasks and manage overnight front desk duties. The ideal candidate will have excellent communication skills, a minimum high school diploma, and at least one year of hotel front desk experience. Responsibilities include auditing daily work, checking in guests, and providing outstanding customer service. Compensation starts at $17 per hour.