Night Auditor

Yardley Hospitality Holdings LLC; Yardley (Bucks County); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Paid time off

Job summary

Yardley Hospitality Holdings LLC is seeking a reliable Night Auditor for our hotel in Yardley, PA. This role is essential for the smooth operation of hotel services during the night shift.

The Night Auditor will ensure accuracy in financial reporting, handle guest inquiries, and maintain high customer service standards. The ideal candidate will possess excellent communication skills, experience in hospitality, and a strong grasp of night audit procedures. Enjoy competitive pay and join a dedicated team!

Qualifications

• Proficiency in front desk operations and hotel management systems.
• Strong communication skills for guest relations.
• Knowledge of night audit procedures is essential.

Responsibilities

• Conduct nightly audits and reconcile daily transactions.
• Handle guest check-ins and check-outs efficiently.
• Respond to guest inquiries and resolve complaints.
• Assist with front desk duties including reservations.
• Monitor security cameras and report incidents.

Skills

Customer service skills

Communication skills

Attention to detail

Proficiency in hotel management systems

Stress management

Bilingual capabilities

Job description

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off

Job Description

Job Title: Night Auditor

Job Summary:

We are looking for a diligent Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. You will be responsible for overseeing the nightly auditing process, handling guest inquiries and issues, and maintaining exceptional customer service standards throughout the night.

Responsibilities

• Conduct nightly audits to reconcile daily transactions and ensure accuracy in financial reporting
• Handle guest check-ins and check-outs efficiently and professionally
• Respond to guest inquiries, requests, and complaints promptly and courteously
• Maintain a welcoming and hospitable environment for guests during the night shift
• Assist with front desk duties including reservations, phone inquiries, and guest services
• Ensure all billing is accurate and resolve any discrepancies in a timely manner
• Monitor security cameras and report any suspicious activities or incidents
• Collaborate with other hotel departments to address guest needs effectively
• Complete end-of-day procedures and prepare reports for management review
• Uphold hotel standards and policies to provide a comfortable and safe environment for guests

Skills

• Proficiency in front desk operations and hotel management systems
• Excellent customer service skills with a focus on guest relations
• Strong communication skills, both verbal and written
• Ability to work effectively in a fast-paced environment with minimal supervision
• Bilingual or multilingual capabilities are a plus
• Knowledge of night audit procedures and experience in hospitality management
• Familiarity with phone systems and reservation software
• Attention to detail and accuracy in financial transactions
• Ability to handle stressful situations calmly and professionally

If you have a passion for hospitality, excel in customer service, and thrive in a nighttime setting, we invite you to apply for the Night Auditor position at our hotel. Join our team dedicated to providing exceptional service to our guests throughout the night.

Job Types: Full-time, Part-time

Pay: $16.00 to 20.00 per hour

Schedule

• 8 hour shift
• Evening shift
• Overnight shift

Experience

• Hotel experience: 1 year (Required)

Ability to Commute

• Yardley, PA 19067 (Required)

Work Location: In person