Night Auditor: Front Desk & Revenue Balancer

Lodging Hospitality Management Corporation; Missouri; On-site; USD 17,000 - 24,000; Full time

Job summary

Hilton St Louis at the Ballpark is seeking a Night Auditor to greet guests, balance revenues, and verify room rates during the graveyard shift. You will input guest data, process payments, and ensure accurate closing of guest accounts at checkout.

The role requires strong numerical skills, cash handling experience, and excellent communication and customer service abilities. High school diploma or equivalent is required, with hospitality experience preferred.

Qualifications

• HS Diploma or equivalent required; associate degree preferred in Accounting/Hospitality or related field.
• Experience with hotel front desk operations is advantageous.
• Strong numerical ability and accuracy in handling cash and accounts.

Responsibilities

• Greet guests warmly and assist with check-in and check-out.
• Balance departmental income and allowances and verify room rates.
• Input guest data into computer systems and process payments.
• Post charges to guest accounts and handle cash, vouchers, and other payment forms.
• Answer phones promptly and relay guest messages accurately.
• Close out guest accounts at checkout and resolve any discrepancies.

Skills

Calculator accuracy

Customer service

Stamina

Communication

Education

HS Diploma or equivalent

Associate’s Degree preferred

Job description

Hilton St Louis at the Ballpark is seeking a Night Auditor to greet guests, balance revenues, and verify room rates during the graveyard shift. You will input guest data, process payments, and ensure accurate closing of guest accounts at checkout.

The role requires strong numerical skills, cash handling experience, and excellent communication and customer service abilities. High school diploma or equivalent is required, with hospitality experience preferred.