Night Auditor & Front Desk Pro (Relief)

The Crescent Hotels Group; Santa Monica (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

The Crescent Hotels & Resorts is seeking a Front Desk Agent / Night Auditor Relief in Santa Monica, CA to greet guests, register arrivals, and handle guest payments with a focus on outstanding service. You will assist with check-ins/outs, upsell hotel services, and respond to guest inquiries throughout the stay.

Responsibilities include nightly audits, revenue reconciliation, and ensuring guest safety while maintaining confidentiality and professional guest relations.

Qualifications

• Guest service oriented approach
• Cash handling and POS experience
• Strong communication and problem solving

Responsibilities

• Greet guests, register guests, and handle check-in procedures
• Assist with check-out, process payments, and manage guest accounts
• Provide hotel information, upsell services, and respond to inquiries
• Conduct night audits of financial transactions and reconcile reports
• Maintain confidentiality and ensure guest safety during night shifts

Job description

The Crescent Hotels & Resorts is seeking a Front Desk Agent / Night Auditor Relief in Santa Monica, CA to greet guests, register arrivals, and handle guest payments with a focus on outstanding service. You will assist with check-ins/outs, upsell hotel services, and respond to guest inquiries throughout the stay.

Responsibilities include nightly audits, revenue reconciliation, and ensuring guest safety while maintaining confidentiality and professional guest relations.