Night Auditor & Front Desk Pro — Guest Experience
Moxy-South-Beach
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Benefits offered by this job
Job summary
Moxy-South-Beach in Miami Beach, FL seeks a charismatic Front Desk Agent/Night Auditor to deliver memorable guest experiences and manage overnight operations.
In this full-time dual-role, you will welcome guests, assist with arrivals/departures, balance nightly revenue, and maintain accurate records while upholding brand standards.
Night shifts include weekends/holidays; opportunity for career growth through our Development Program and TEAM benefits package.
Qualifications
- Prior front desk, hotel, night audit, or hospitality experience preferred; willing to train the right candidate.
- Excellent English speaking, reading and writing skills; Spanish desirable.
- Strong customer service, communication, and adaptability; able to work independently overnight.
- Comfortable with balance of guest services and overnight accounting tasks.
Responsibilities
- Welcome guests with a warm, professional demeanor and assist with check-in/out.
- Balance daily revenue, verify charges, and reconcile hotel reports.
- Answer questions, manage reservations, and maintain guest records.
- Maintain lobby security and coordinate with housekeeping and maintenance.
- Support light administrative duties and nightly end-of-day procedures.
Skills
Tools
Job description
Moxy-South-Beach in Miami Beach, FL seeks a charismatic Front Desk Agent/Night Auditor to deliver memorable guest experiences and manage overnight operations.
In this full-time dual-role, you will welcome guests, assist with arrivals/departures, balance nightly revenue, and maintain accurate records while upholding brand standards.
Night shifts include weekends/holidays; opportunity for career growth through our Development Program and TEAM benefits package.
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