Night Audit

Hyatt Taleo; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Dream South Beach is seeking a Front Office Host/Night Auditor to manage overnight front desk operations, assist guests during check-in and check-out, balance reports, and prepare nightly financials. The role requires flexible availability including evenings, weekends, and holidays, with a focus on warm, professional guest interaction.

Responsibilities include handling reservations, room assignments, addressing guest requests, and coordinating with other departments to ensure smooth operations

Qualifications

• Experience delivering courteous guest service overnight.
• Ability to balance daily financial transactions and prepare reports.
• Strong communication and problem solving while multitasking.

Responsibilities

• Greet guests and complete check-in/check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Coordinate with other departments for seamless operations
• Follow safety and security procedures

Skills

Guest service

Night audit

Front desk operations

Communication

Multitasking

Tools

Front desk software

Job description

Night Audit | MIA004295

At Hyatt, we believe our guests choose us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. As a Front Office Host/Night Auditor, you play a key role in creating a welcoming first impression and delivering exceptional guest experiences throughout each stay.

Description

The Front Office Host/Night Auditor is responsible for assisting guests with check-in and check-out, managing reservations, responding to guest inquiries, and ensuring smooth front desk operations. This position specifically works the overnight shift, hours range from 10:30pm to 8am. Open availability is essential to support operational needs.

This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment while maintaining a warm and professional demeanor. Responsibilities during overnight shifts include balancing daily financial transactions and preparing reports.

This position requires continuous standing, frequent use of computer systems, and interaction with guests and colleagues. Must be able to work a flexible schedule, including overnight shifts evenings, weekends, and holidays.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• Greet guests and complete check-in and check-out procedures
• Handle reservations, room assignments, and guest requests
• Provide knowledgeable and courteous service to guests and colleagues
• Perform night audit duties, including balancing reports and financial transactions
• Address guest concerns and resolve issues promptly
• Maintain front desk organization and cleanliness
• Communicate effectively with other departments to ensure seamless operations
• Follow all safety and security procedures
• Able to work a flexible schedule, including overnight shifts, evenings, weekends, and holidays, in accordance with operational needs

Primary Location

: US-FL-Miami

Organization

: Dream South Beach

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Accounting/Finance/Tax