Night Auditor & Front Desk Pro — Great Benefits & Growth

Hospitality Management Corporation; Yampa (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401K plan

$15.16/hour

Job summary

TRAVELODGE OF YAMPA, CO, is seeking a Night Auditor/Front Desk Agent to manage late-evening operations, assist guests, and ensure accurate check-ins and reservations at a busy hotel location.

Hospitality Management Corporation provides a competitive wage of $15.16/hour and a comprehensive benefits package; a high school diploma and hospitality experience are required to succeed in this role.

Qualifications

• Proven experience as a Night Auditor or in a similar hospitality role
• Strong customer service and communication skills
• Excellent math and problem-solving abilities
• Proficient in Microsoft Office and hotel reservation systems
• Detail-oriented with strong multitasking and time management skills
• Ability to stay calm and professional under pressure
• Available to work overnight shifts
• High School diploma or equivalent required
• Stable work history required

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits
• Handle guest check-ins, check-outs, room assignments, and special requests
• Take, modify, and cancel reservations according to hotel policies
• Follow proper credit and cash handling procedures
• Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions
• Maintain key inventory and request re-keying as needed
• Verify accuracy of guest registration and payment details
• Perform additional duties as assigned by the General Manager

Skills

Night Auditor experience

Customer service

Math & problem solving

Multitasking

Detail oriented

Microsoft Office

Hotel reservation systems

Calm under pressure

Education

High School diploma or equivalent

Tools

Microsoft Office

Hotel reservation systems

Job description

TRAVELODGE OF YAMPA, CO, is seeking a Night Auditor/Front Desk Agent to manage late-evening operations, assist guests, and ensure accurate check-ins and reservations at a busy hotel location.

Hospitality Management Corporation provides a competitive wage of $15.16/hour and a comprehensive benefits package; a high school diploma and hospitality experience are required to succeed in this role.