Night Auditor & Front Desk Pro - 401K + Growth

Travelodge By Wyndham Hermiston; Hermiston (OR); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Great benefits package

401K

Promotional opportunities

Job summary

Travelodge By Wyndham Hermiston in Hermiston, OR is seeking a Night Auditor/Front Desk Agent to manage overnight operations, greet guests, answer phones, take reservations and balance cash at the front desk.

The role requires proven hospitality experience, strong customer service and math skills, proficiency with MS Office and hotel reservation systems, and the ability to stay calm under pressure. High School diploma is required, with a stable work history and opportunities for growth.

Qualifications

• Proven experience as a Night Auditor or in a similar hospitality role
• Strong customer service and communication skills
• Excellent math and problem-solving abilities
• Proficient in Microsoft Office and hotel reservation systems
• Detail-oriented with strong multitasking and time management skills
• Ability to stay calm and professional under pressure
• Available to work overnight shifts

Responsibilities

• Check in guests, answer phones and take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices, post checks to vendors and distribute employee checks
• Reconcile accounts
• Balance the cash drawer and log receipts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits
• Handle guest check-ins, check-outs, room assignments, and special requests
• Take, modify, and cancel reservations according to hotel policies
• Follow proper credit and cash handling procedures
• Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions
• Maintain key inventory and request re-keying as needed
• Verify accuracy of guest registration and payment details
• Perform additional duties as assigned by the General Manager

Skills

Night Auditor experience

Customer service

Communication skills

Math skills

MS Office

Time management

Education

High School diploma or equivalent

Tools

Hotel reservation systems

Job description

Travelodge By Wyndham Hermiston in Hermiston, OR is seeking a Night Auditor/Front Desk Agent to manage overnight operations, greet guests, answer phones, take reservations and balance cash at the front desk.

The role requires proven hospitality experience, strong customer service and math skills, proficiency with MS Office and hotel reservation systems, and the ability to stay calm under pressure. High School diploma is required, with a stable work history and opportunities for growth.