Night Auditor: Front Desk & Nightly Accounting Specialist

TownePlace Suites Burnet; Burnet (TX); On-site; USD 21,000 - 23,000; Full time

Job summary

TownePlace Suites Burnet is seeking a Night Auditor to serve as the first point of contact and impression for guests, handling all stages of their stay and supporting after-hours hotel operations. This role requires strong guest service and the ability to manage multiple tasks efficiently.

Responsibilities include processing payments, generating invoices, reconciling transactions, and preparing end-of-day reports, while coordinating with other departments to resolve guest concerns and answer

Qualifications

• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Strong customer service skills with a guest-focused approach.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Perform basic maintenance or housekeeping tasks when needed to maintain guest comfort.
• Respond to and resolve guest concerns promptly by working with the appropriate departments.
• Prepare and distribute end-of-day reports, ensuring accurate accounting records.
• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Address guest inquiries about hotel services, amenities, and local attractions.

Skills

Customer service

Hospitality experience

Job description

TownePlace Suites Burnet is seeking a Night Auditor to serve as the first point of contact and impression for guests, handling all stages of their stay and supporting after-hours hotel operations. This role requires strong guest service and the ability to manage multiple tasks efficiently.

Responsibilities include processing payments, generating invoices, reconciling transactions, and preparing end-of-day reports, while coordinating with other departments to resolve guest concerns and answer